Ticketing built your wayTM

Take control with an advanced, fully customisable ticketing platform built, managed and by your team.

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Know your customers

Finally a fully customizable integrated CRM ticketing system:

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    Build your own customer record with custom data fields.
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    Link customers together based on their relationship.
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    Dashboards for every customer with total spend, history, accessibility, ranking, membership and more
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Brand your experience

Create a branded experience for your customers:

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    Add, change, hide any text on your layout. Rearrange the layout however you need on every page.
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    Choose colours, fonts, buttons and logos for your brand experience.
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Smart marketing

Reach customers how and when you like with integrated marketing:

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    Analytics to drive marketing through segmentation lists i.e. categories, interests, demographic, tags.
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    Email and SMS marketing through Mail Chimp integration
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    Follow up with customers and prospects by setting customized tasks with reminders in the TicketSearch CRM
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    Use our built-in customizable email templates and reminders to keep your customers in the loop.
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Fine tune with dedicated modules for core activities

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Sell and upsell any food and drink at checkout or counter

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Cross Sell items other than tickets with ease

Whether it be related events/activities, a membership, subscription or general merchandise

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Package tickets or offer season subscriptions

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Allow your customers to give your product as a gift

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Allow customers the option of donating to your organisation

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Build your customer database with membership programs

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Add discount codes and special offers at checkout

TicketSearch Integrates with your existing services

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Create a Facebook advertising campaign and track conversions and drop offs throughout the sales process.

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Integrate with the Mailchimp email and SMS campaign system. Lists from Mailchimp will appear and update in your ticketing system.

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Every field in the database is able to be pulled via an API. Connect to any other software system and allow data to flow between systems.

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Save time by having reconciled bank transaction posted to Xero automatically.

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Create goals with google analytics, analyze your customers interactions with your website, analyze drop off rates and areas within the sales flow.

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Create a Google AdWords campaign and track sales conversions, work with third parties to allow them to track their campaign success.

Artifax Integration

Allow data to flow directly from Artifax directly to Ticketsearch (Venue Management System).

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Staff friendly

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    Simple processes with no user training required
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    Guide with upsell and cross-sell prompts
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    Create user profiles with set permissions and allow for third party access

Leave no seat unsold

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    Interactive & User-Friendly Interface
    The map builder boasts an intuitive Interface, allowing you to effortlessly create and customize seating charts with a user-friendly drag-and-drop functionality. Easily add single seats, rows of seats, tables, booths, and other elements, and adjust their placement to match your venue's layout.
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    Seat View & Seat Description
    Add seat views to allow customers to assess their view of the stage. Also add a seat description as a rollover or popup where the customer needs to click ok to confirm they understand, for example, potential restriction to a seat i.e. view restriction.
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    Printable Seating Maps
    Generate printable versions of the seating chart, ideal for offline scenarios.
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    Flexible Seating Options
    Choose from a Canvas/Flat Map with one level, or an Area Map with multiple levels. Add rows and or tables for Reserve Seating or mix your inventory by adding General Admission Areas onto your map. Configure to suit your needs, be it standard theatre-style seating to cabaret, banquet, sports venue, or custom configurations.
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    Smart Best Available Path
    Control the flow order of seat selection by setting up a Best Available Path. Download a CSV file and adjust your seating flow order then upload that file to instantly change the selling path.
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    Accessibility Considerations
    Ensure inclusivity by incorporating accessibility features into your seating chart. Easily designate wheelchair-accessible areas and accommodate guests with special needs for a more inclusive event experience.
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    Seat Labelling & Customization
    Effortlessly label seats with numbers and or letters, categorize seats, or groups of seats with section labels. Get creative and apply color-coding and visual markers to enhance the look of elements/items.
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    Mobile Compatibility
    Our map builder is fully optimized for mobile devices, enabling attendees to view and explore the seating chart on their smartphones or tablets for enhanced convenience and engagement.
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    Dynamic Hold Templates
    Our map builder is fully optimized for mobile devices, enabling attendees to view and explore the seating chart on their smartphones or tablets for enhanced convenience and engagement.
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Reporting made visible and usable

Harness your data and make decisions with confidence. Receive scheduled reporting and real time alerts, with visual dashboards driven by Tableau – the most powerful data, analytics and reporting tool available.

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Deep dive into TicketSearch features

What our users are saying

The next generation ticketing system, built from the ground up

  • More than 15 years in the ticketing industry

  • 7 years in the making

  • Talking and listening to 700 venues across Australia, New Zealand, Asia, Canada and the USA